Menu

Privacy Policy

Effective: 1st July 2025

This website is owned and operated by Digital Elements (ABN 57 629 899 001), referred to as “we”, “our”, and “us” in this Privacy Policy. By using this site, you agree to this Privacy Policy, which outlines how we collect, use, and protect your personal information.

We may update this Privacy Policy at any time. The latest version will always be available on this page. We encourage you to review this policy periodically.

1. Australian Privacy Principles

We are committed to complying with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

2. Collection of Personal Information

We only collect personal information that you knowingly and voluntarily provide, for example, when you contact us or request our services.

3. Use of Personal Information

Personal information is used only for the purpose for which it was collected, or for related secondary purposes. We may also retain correspondence for record-keeping and back-up purposes.

4. Disclosure of Personal Information

  • We do not disclose personal information unless:
    • You have consented,
    • Disclosure is necessary for the purpose it was provided,
    • Required by law, or
    • Needed to protect our rights, property, or users.
  • We may use third-party providers (such as IT or payment services). Where this is necessary, we only share information required to deliver those services.

5. Security of Personal Information

We take reasonable steps to secure your personal information from misuse, interference, loss, and unauthorised access, modification or disclosure.
If a data breach occurs that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required by the Notifiable Data Breaches scheme.

6. Cookies

We use cookies to enhance your experience and monitor website usage. These cookies do not collect personal information.

7. Access and Correction

You may request access to, or correction of, your personal information at any time by contacting us via our Contact Us page. We will take reasonable steps to ensure your information is accurate and up to date.

8. Data Retention

We retain personal information only as long as necessary for business purposes or as required by law.

9. Links to Other Sites

Our website may contain links to external websites. We are not responsible for the privacy practices of these other sites. Please review their privacy policies before providing any personal information.

10. Problems, Questions, or Complaints

If you have any concerns or complaints about our privacy practices, please contact us via our Contact Us page.
For more on privacy in Australia, visit the OAIC: www.oaic.gov.au.

This Privacy Policy has been drafted for and provided to Spearhead Creative Pty Ltd t/a Digital Elements (ABN 57 629 899 001).